Betting Rules

These rules apply to bets and wagers placed through True Blue Casino, subject to the laws and requirements that apply to your location. By opening, accessing or using an account, you agree to follow these rules, the website terms and conditions, and any product-specific rules displayed before you place a bet. If you do not understand a rule, you should not place the relevant wager until you have obtained enough information to make an informed decision.

Each game or betting product may have its own instructions covering eligible outcomes, bet types, minimum or maximum stakes, settlement, cancellations and other important matters. Those instructions form part of the rules for that product. You are responsible for reviewing the information shown on the relevant game or betting screen before confirming a wager. Where a product has special rules, those rules will apply to that product in addition to these general rules.

• You must use your own account and keep your login details secure.
• You must provide information that is accurate, current and complete when requested.
• You must meet all applicable age, identity and location requirements before using the service.
• You must only use funds that you are authorised to use and that belong to you.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must comply with any account, payment, wagering and responsible gambling controls that apply to your account.

True Blue Casino may need to verify your identity, age, account information, payment method or location. This can occur before an account is opened, while an account is being used or before certain account activity is completed. You should provide requested information promptly and ensure that documents are genuine, readable and not altered.

Where odds or payout information is displayed, it is provided for the relevant selection, game or wager at the time shown. The amount returned may depend on the stake, the result, the applicable odds, the game rules and any limits or conditions displayed before the bet is confirmed. A displayed potential return is not a guarantee that the wager will win or that the amount will be payable in every situation.

Settlement takes place after the relevant game, round, event or result has been completed and the information needed to determine the outcome is available. The result used for settlement will be the result recognised under the applicable product rules. For event-based betting, the rules may explain how postponements, abandoned events, changes of venue, participant withdrawals, incomplete events and other unusual circumstances are handled. For casino games, the game result generated during the relevant play will be settled under the instructions and paytable displayed for that game.

Results and records

Your account history may show accepted bets, stakes, results, returns, adjustments and other transaction information. The account record is an important reference, but a visible entry does not remove the need to comply with the product rules. If information appears unclear or inconsistent, avoid placing a further wager based on that information until it has been checked.

If a result is later found to have been entered incorrectly, or if an official source corrects a result used for settlement, the wager may be reviewed and adjusted in accordance with the relevant rules and applicable law. An adjustment may be made where required to correct a genuine settlement error. The operator may also reverse or withhold a return where the wager was affected by fraud, prohibited conduct, a material system error or another circumstance covered by the applicable terms.

Errors and interruptions

Technical faults, software errors, communication failures, incorrect data, pricing errors or display problems can affect a game or betting product. If an obvious error occurs, wagers affected by that error may be cancelled, corrected or settled under the applicable product rules. You must not deliberately take advantage of a known error, and any resulting return may be reviewed.

Betting involves risk, and there is no guaranteed way to win. You should only wager money that you can afford to lose and should never view betting as a way to repay debts, solve financial problems or generate regular income. Set a budget before you play and keep your betting within that budget.

• Take regular breaks and avoid playing for longer than planned.
• Do not chase losses by increasing your stakes or continuing after you intended to stop.
• Avoid betting when you are upset, tired, affected by alcohol or affected by another substance.
• Use available deposit, spending, session or other responsible gambling controls where offered.
• Consider a temporary break or account closure if betting is no longer enjoyable or manageable.
• Seek independent help if betting is affecting your finances, relationships, work, health or wellbeing.

True Blue Casino may apply account checks, limits, exclusions, cooling-off periods or other controls where required by law, the website terms or responsible gambling procedures. These controls can affect access to games, deposits, wagers or withdrawals. You must not attempt to avoid a restriction by creating another account or using another person’s account.

By using the service, you agree to play fairly and not interfere with the website, games, software, payment systems or other players. Prohibited conduct can include collusion, manipulation, automated play, exploiting vulnerabilities, using another person’s account, providing false information and attempting to conceal the source of funds. Where suspected prohibited conduct is identified, activity may be paused or reviewed and any affected wagers or returns may be handled under the applicable terms and law.

These Betting Rules are intended as general information and do not replace the specific rules displayed for a product or the full website terms. The rules that apply at the time of your wager should be read carefully before you confirm it.