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Cookies Policy
This Cookies Policy explains how True Blue Casino may use cookies and similar technologies when you visit or use our website. It describes the types of information these technologies may collect, the purposes for which they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and other website terms.
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What cookies are
Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device. They allow a website to recognise a browser or device and remember certain information about a visit. Cookies may help a website operate correctly, remember preferences, improve security and understand how visitors use its pages.
In this article
Some cookies are set directly by True Blue Casino. Other cookies may be set by service providers that support website functions, security, analytics, advertising or other digital services. These providers may use cookies, pixels, software development kits, local storage or similar technologies. For simplicity, this policy refers to all of these technologies as cookies unless a separate distinction is needed.
Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies may remain on your device for a period of time or until you delete them. The period for which a cookie remains available can vary according to its purpose, your browser settings and the service that placed it.
Why cookies matter
Cookies can make an online gambling website easier and safer to use. For example, they may support account sign-in, remember a selected language or region, maintain a secure session, help pages load correctly and identify technical problems. Some cookies also help us understand which pages are useful, how visitors move through the website and whether content is working as intended.
Types of cookies we may use
Strictly necessary cookies
These cookies are needed for core website functions. They may support account access, session management, security checks, fraud prevention, traffic management, privacy preferences and other features that you request. Without these cookies, parts of the website may not work properly. Because they support essential functions, they may not always be available for optional consent controls.
Preference cookies
Preference cookies remember choices you make while using the website. Depending on the available features, this may include display settings, language preferences, cookie choices or other settings. They are intended to make future visits more convenient and reduce the need to enter the same preferences repeatedly.
Analytics and performance cookies
Analytics cookies may help us understand how visitors use the website. They can provide information such as which pages are visited, how long pages are viewed, whether a page is functioning correctly and whether visitors encounter errors. This information may be used in an aggregated or statistical form to improve performance, navigation, content and the overall website experience.
Security and fraud prevention technologies
Cookies and similar technologies may be used to help protect accounts, transactions and the website from suspicious activity, automated misuse, unauthorised access and other security risks. These technologies may help identify unusual patterns or maintain a secure connection. They do not remove the need for you to keep your login details confidential and to follow safe online practices.
Advertising and marketing cookies
Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertisements, understand the effectiveness of promotional content and present information that may be more relevant to your interests. Marketing technologies may be operated by third parties. You may be able to control these cookies through the cookie preference tool, your browser settings or the relevant third-party service.
How cookies may be used
The information collected through cookies may include a device or browser identifier, IP address, approximate location derived from technical information, browser type, operating system, pages visited, links selected, visit times, referring website and information about how the website performs. The information collected will depend on the type of cookie, your settings and the features you use.
Cookie information may be used for the following general purposes:
- To provide, maintain and secure website features.
- To keep you signed in during an active session where appropriate.
- To remember your preferences and choices.
- To help detect, investigate and prevent fraud, abuse and security incidents.
- To monitor website performance and identify technical faults.
- To understand traffic, navigation and general use of the website.
- To improve website design, content, functionality and accessibility.
- To measure the performance of communications, promotions or advertising where applicable.
- To support responsible operation of online gambling services and related security processes.
- To meet legal, regulatory, compliance and record-keeping requirements where applicable.
Information obtained through cookies may be combined with other information held by True Blue Casino where this is permitted and reasonably necessary for the relevant purpose. For example, technical information may be considered alongside account, security or support information when investigating an access problem or suspected misuse. We aim to use information in a way that is appropriate to the purpose for which it was collected.
Third-party service providers may process cookie information on behalf of True Blue Casino or may process information under their own privacy terms. Their use of information may be governed by their own policies and settings. We encourage you to review the privacy information provided by any third-party service that you choose to use.
Cookies are not intended to replace responsible account security. You should use a private and trusted device where possible, keep your password and verification information private, log out after using a shared device and notify us through the available website support channels if you believe your account or device has been compromised.
Managing your cookie choices
You may be able to manage optional cookies through the cookie banner, preference centre or settings tool made available on the website. Your choices may vary depending on the device and browser you use. If you visit the website using another browser or device, you may need to set your preferences again.
You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, block some or all cookies, delete existing cookies or receive a notification before a cookie is placed. The instructions differ between browsers, so you should check the help or privacy settings for your chosen browser.
- Open the privacy, security or site settings in your browser.
- Review the available cookie and site-data controls.
- Choose whether to allow, block or delete cookies.
- Close and reopen the browser if required for the change to take effect.
- Review the settings again when using a different browser, device or private browsing mode.
Blocking or deleting cookies may affect how the website operates. You may need to enter information again, lose saved preferences or be unable to use some account, security or interactive features. Strictly necessary cookies may be required for basic functions, and disabling them may prevent access to parts of the website.
You may also be able to control certain advertising or analytics technologies through third-party tools, mobile device settings or industry preference services. These controls are managed by the relevant provider and may not apply to every browser, device or service. Choosing not to receive targeted advertising does not necessarily mean that all advertising will stop.
Privacy, updates and questions
Cookie information may constitute personal information where it can reasonably be associated with an identifiable person or account. Our handling of personal information, including information collected through cookies, is explained in the True Blue Casino Privacy Policy. That policy provides further information about collection, use, disclosure, storage, security and your privacy rights under applicable requirements.
We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be made available on this page, together with an updated effective date where appropriate. You should review the policy from time to time so you understand how cookies and similar technologies may be used.
If you have a question about cookies, privacy or the choices available to you, please use the support or contact options displayed on the True Blue Casino website. When making an enquiry, avoid sending passwords, full payment details or other sensitive information unless it is specifically requested through a secure process.
By continuing to use the website after reviewing the available cookie information, you acknowledge that cookies may be used in accordance with this policy and your selected preferences. Where consent is required for optional cookies, those cookies will be handled according to the choices available through the website and applicable requirements.
